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1. A keyboard is this kind of device—
(A) black
(B) input
(C) output
(D) word Processing
(E) None of these
Ans : (B)

2. IT stands for—
(A) information Technology
(B) integrated Technology
(C) intelligent Technology
(D) interesting Technology
(E) None of these
Ans : (A)

3. Which of the following refers to the fastest, biggest and most expensive computers ?
(A) Personal Computers
(B) Supercomputers
(C) Laptops
(D) Notebooks
(E) None of these
Ans : (B)

4. A collection of related information sorted and dealt with as a unit is a—
(A) disk
(B) data
(C) file
(D) floppy
(E) None of these
Ans : (C)

5. The process of a computer receiving information from a server on the Internet is known as—
(A) pulling
(B) pushing
(C) downloading
(D) transferring
(E) None of these
Ans : (C)

6. Which part of the computer helps to store information ?
(A) Disk drive
(B) Keyboard
(C) Monitor
(D) Printer
(E) None of these
Ans : (A)

7. ………………is the process of carrying out commands.
(A) Fetching
(B) Storing
(C) Executing
(D) Decoding
(E) None of these
Ans : (C)

8. The role of a………generally is to determine a buyer’s needs and match it to the correct hardware and software.
(A) computer Scientist
(B) computer sales representative
(C) computer consultant
(D) corporate trainer
(E) None of these
Ans : (B)

9. Which of the following groups consist of only output devices ?
(A) Scanner, Printer, Monitor
(B) Keyboard, Printer, Monitor
(C) Mouse, Printer, Monitor
(D) Plotter, Printer, Monitor
(E) None of these
Ans : (D)

10. The rectangular area of the screen that displays a program, data, and/or information is a—
(A) title bar
(B) button
(C) dialog box
(D) window
(E) None of these
Ans : (D)

11. A(n)………contains commands that can be selected.
(A) pointer
(B) menu
(C) icon
(D) button
(E) None of these
Ans : (B)

12. An error is also known as—
(A) bug
(B) debug
(C) cursor
(D) icon
(E) None of these
Ans : (A)

13. Arithmetic Operations—
(A) involve matching one data item to another to determine if the first item is greater than, equal to, or less than the other item
(B) sort data items according to standard, predefined criteria in ascending order or descending order
(C) use conditions with operators such as AND, OR and NOT
(D) include addition, subtraction, multiplication and division
(E) None of these
Ans : (D)

14. Sending an e-mail is similar to—
(A) picturing an event
(B) narrating a story
(C) writing a letter
(D) creating a drawing
(E) None of these
Ans : (C)

15. Promotion in Marketing means—
(A) passing an examination
(B) elevation from one grade to another
(C) selling the products through various means
(D) selling the product in specific areas
(E) None of these
Ans : (C)

16. Microsoft Word is an example of—
(A) an operating system
(B) a processing device
(C) application software
(D) an input device
(E) None of these
Ans : (B)

17. Sources of Sales Leads are—
(A) Data Mining
(B) Market Research
(C) Media Outlets
(D) Promotional Programs
(E) All of these
Ans : (E)

18. Any data or instruction entered into the memory of a computer is considered as—
(A) storage
(B) output
(C) input
(D) information
(E) None of these
Ans : (A)

19. Which part of the computer displays the work done ?
(A) RAM
(B) printer
(C) monitor
(D) ROM
(E) None of these
Ans : (C)

20. One of the methods for Market Monitoring is—
(A) to watch TV serials
(B) to discuss with other sales persons
(C) to monitor media outlets
(D) All of these
(E) None of these
Ans : (C)

21. Market Expansion means—
(A) hiring more staff
(B) firing more staff
(C) buying more products
(D) buying more companies
(E) None of these
Ans : (E)

22. A series of instructions that tells a computer what to do and how to do it is called a—
(A) program
(B) command
(C) user response
(D) processor
(E) None of these
Ans : (A)

23. Effective marketing helps in—
(A) developing new products
(B) creating a competitive environment
(C) building demand for products
(D) All of these
(E) None of these
Ans : (D)

24. Which is the part of a computer that one can touch and feel ?
(A) Hardware
(B) Software
(C) Programs
(D) Output
(E) None of these
Ans : (A)

25. A Call in Marketing means—
(A) to phone the customers
(B) to visit the customers
(C) to visit the marketing site
(D) to call on prospective customers
(E) None of these
Ans : (D)

26. Delivery Channel means—
(A) maternity wards
(B) handing over the products to the buyers
(C) places where products are made available to the buyers
(D) All of these
(E) None of these
Ans : (C)

27. Processing involves—
(A) inputting data into a computer system
(B) transforming input into output
(C) displaying output in a useful manner
(D) providing relevant answers
(E) None of these
Ans : (B)

28. One of the following is a target group for the marketing of Internet Banking.
(A) All the customers
(B) All the educated customers
(C) All the computer educated customers
(D) Only creditors
(E) All of these
Ans : (C)

29. Innovation mean—
(A) Product Designing
(B) New ideas
(C) Impulse
(D) Both (A) and (B)
(E) None of these
Ans : (D)

30. One of the following is a target group for the marketing of educational loan.
(A) All the customers
(B) Students
(C) Only poor students
(D) Students having promising educational track record
(E) All of these
Ans : (B)

31. Service after sale is not the function of—
(A) Marketing staff
(B) Seller
(C) Director of the company
(D) Employees of the company
(E) All of the above are wrong
Ans : (A)

32. If done through………the rural marketing would be more effective.
(A) fairs
(B) village fairs
(C) door to door campaign
(D) All of these
(E) None of these
Ans : (B)

33. Market Survey means—
(A) Market Research
(B) Market Planning
(C) Marketing Strategies
(D) Market Monitering
(E) All of these
Ans : (A)

34. ………can be done through digital Banking ?
(A) Mobile phone
(B) Internet
(C) Telephone
(D) All of these
(E) None of these
Ans : (A)

35. A good seller should have the following quality/qualities ?
(A) Devotion to the work
(B) Submissive
(C) Sympathy
(D) All of these
(E) None of these
Ans : (D)

36. The rural marketing is not required because—
(A) rural people do not understand marketing
(B) its not practical from the cost point of view
(C) it is sheer wastage of time
(D) All are wrong
(E) All are correct
Ans : (D)

37. Planned-cost service means—
(A) Costly products
(B) Extra profit on the same cost
(C) Extra work by seller
(D) All of these
(E) None of these
Ans : (B)

38. Internet marketing means—
(A) Self-marketing
(B) Core Groups monitering
(C) Employees marketing
(D) All of these
(E) None of these
Ans : (E)

39. The aim of successful marketing is—
(A) to increase the sale
(B) to increase the profit
(C) to increase the output of sellers
(D) All of these
(E) None of these
Ans : (D)

40. The networking becomes……through networking.
(A) very difficult
(B) dull
(C) easy
(D) has no role in marketing
(E) None of these
Ans : (C)

Computer General Awareness

1. A passive threat to computer security is—
(1) Malicious Intent
(2) Sabotage
(3) Accident Errors
(4) Espionage Agents
(5) None of these

2. The Secure Electronic Transaction (SET) specification—
(1) is a notice, issued and verified by a certificate authority, that guarantees a user or Web site is legitimate
(2) provides private-key encryption of all data that passes between a client and a server
(3) allows users to choose an encryption scheme for the data that passes between a client and a server
(4) uses a public-key encryption to secure credit-card transaction systems
(5) None of these

3. ……………allows wireless mobile devices to access the Internet and its services such as the Web and e-mail—
(1) TCP/IP
(2) Ethernet
(3)WAP
(4) Token ring
(5) None of these

4. ‘DOS’ floppy disk does not have—
(1) A Boot Record
(2) A File Allocation Table
(3) A Root Directory
(4) Virtual Memory
(5) BIOS

5. ‘MICR’ technology used for clearance of cheques by banks refers to—
(1) Magnetic Ink Character Recognition
(2) Magnetic Intelligence Character Recognition
(3) Magnetic Information Cable Recognition
(4) Magnetic Insurance Cases Recognition
(5) None of these

6. All the information collected during database development is stored in a—
(1) repository
(2) data warehouse
(3) RAD
(4) CASE
(5) None of these

7. The……………….component is used by the data analyst to create the queries that access the database.
(1) data extraction
(2) end-user query tool
(3) end-user presentation tool
(4) data store
(5) None of these

8. A(n)…………….allows network users to share a single copy of software, which resides on the network server.
(1) single-user license agreement
(2) network site license
(3) end-user license agreement
(4) business software license
(5) None of these

9. A polymorphic virus—
(1) modifies its program code each time it attaches itself to another program or file
(2) is a malicious-logic program that copies itself repeatedly in memory or on a disk drive until no memory or disk space remains
(3) a malicious-logic program that hides within or looks like a legitimate program
(4) infects a program file, but still reports the size and creation date of the original, uninfected program
(5) None of these

10. Microwave transmission is used in environments where installing physical transmission media is—
(1) difficult or impossible and where line-of-sight transmission is unavailable
(2) easy or promising and where line-of-sight transmission is unavailable
(3) difficult or impossible and where line-of-sight transmission is available
(4) easy or promising and where line-of-sight transmission is available
(5) None of these

11. Which is NOT a good Web security strategy?
(1) Restrict access to the Web server; keep a minimum number of ports open
(2) Limit the users who can load software, edit or add files.
(3) Add demo programs, so users can test system without accessing production data.
(4) Remove unnecessary compilers and interpreters.
(5) None of these

12. The altering of data so that it is not usable unless the changes are undone is—
(1) Biometrics
(2) Compression
(3) Encryption
(4) Ergonomics
(5) None of these

13. The word FIP stands for—
(1) File Translate Protocol
(2) File Transit Protocol
(3) File Typing Protocol
(4) File Transfer Protocol
(5) None of these

14. Voice mail—
(1) is the exchange of text messages and computer files transmitted via a communications network such as a local area network or the Internet
(2) permits users to converse in real time with each other via the computer while connected to the Internet
(3) functions much like an answering machine, allowing callers to leave a voice message for the called party
(4) involves using video and computer technology to conduct a meeting between participants at geographically separate locations
(5) None of these

15. A communication processor that connects dissimilar networks by providing the translation from one set of protocol to another is—
(1) Bridge
(2) Gateway
(3) Router
(4) Modem
(5) All of these

16. Which of the following is a general-purpose programming language, designed by Sun Microsystems, and well suited for use on the Web?
(1) VB Script
(2) Java Script
(3) CSS
(4) Java
(5) None of these

17. This………….tier processes HTTP protocol, scripting tasks, performs calculations, and provides access to data.
(1) Client
(2) Applications/Web server
(3) Enterprise server
(4) DBA
(5) None of these

18. RSA is—
(1) Symmetric Cryptosystem
(2) Asymmetric Cryptosystem
(3) Block Cypher
(4) Digital Signature
(5) None of these

19. A DVD-RAM is similar to a………………except it has storage capacities up to 5.2 GB.
(1) CD-R
(2) floppy disk
(3) CD-RW
(4) hard disk
(5) None of these

20. When you are selecting a mouse for a particular computer system, what is the most important consideration?
(1) The type of drivers that come with the mouse
(2) The length of the mouse cord
(3) The type of connector the mouse is equipped with
(4) The number of buttons the mouse has
(5) None of these

21. How is power supplied to a low-power USB device?
(1) Through a power cable
(2) From an external power supply
(3) Directly from the computer’s power supply
(4) Through the USB cable
(5) None of these

22. All of the following are basic principles of net works, except—
(1) each computer must have a network card
(2) there must be communications media connecting the network hardware devices
(3) there must be at least one connecting device
(4) each computer must have software that supports the movement of information
(5) None of these

23. The………….data mining technique derives rules from real-world case examples.
(1) Rule discover
(2) Signal processing
(3) Neural nets
(4) Case-based reasoning
(5) None of these

24. …………….are used to identify a user who returns to a Website.
(1) Cookies
(2) Plug-ins
(3) Scripts
(4) ASPs
(5) None of these

25. Which one of the following objects is passed to a Java Bean when one of its properties is set via a JSP action?
(1) Servlet Request
(2) Http Servlet Request
(3) Servlet Response
(4) Http Servlet Response
(5) None of these

Answers :
1. (1) 2. (4) 3. (3) 4. (4) 5. (1)
6. (2) 7. (2) 8. (2) 9. (1) 10. (4)
11. (4) 12. (3) 13. (1) 14. (3) 15. (2)
16. (2) 17. (1) 18. (4) 19. (3) 20. (3)
21. (4) 22. (2) 23. (3) 24. (1) 25. (3)